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Before you ponder this non-sequitur, much less attempt to answer it for yourself, let’s think about how these questions relate to conflict in the workplace.

Here’s a scenario that’s easily relatable. You’re the manager preparing to have a discussion with an employee about his lack of punctuality. It’s pretty clear in your mind that the starting time is 9:00 a.m. Your employee generally drifts in at about 9:10 a.m., and proceeds to amble back to the kitchen to get coffee, chit-chatting along the way. His actual workday (as you’ve noticed on many occasions) doesn’t effectively start until 9:30.

You call him into your office, describe the offensive behavior to him, and sternly indicate that this behavior will no longer be tolerated. He apologizes, promises to rectify his tardiness, and hastily backs out of your office.

Rules are rules, and right is right…Read the complete blog post on